Performance Matters Blog
- May 7, 2020
Retooling Retail – The Rise of a Virtual Car Dealership Experience
It was already beginning to happen. Shoppers, though they didn’t realize there was a name for it at the time,...
- April 30, 2020
In the Future of Work, Learning Is Beautiful
I have seen the future, and I want to tell you about it. For the last few years, I have...
- April 17, 2020
Virtual Design Thinking: Can It Work?
Overnight your world has shifted. You have experienced an accelerated workforce transformation from in-person to virtual. Everyone is adjusting to...
- February 28, 2020
Business Innovation: The Power Within
Business innovation used to be the preserve of disruptive new players in the market and organizations, such as technology or...
- February 10, 2020
Dear Digital: It’s not you, it’s me
For many organizations that want to migrate to a digital leadership development strategy, making the move is like breaking up...
- January 15, 2020
The Gift of Being Wrong
Some of us found our way to L&D because we were happiest in the classroom, while others are here to...
- December 5, 2019
The Modern Face of eLearning: Putting a Nimble Spin on Traditional Courseware
eLearning is evolving. We’re in an incredible time in organizational learning. Between the collision of modern technology and the increased...
- November 13, 2019
The 2020s are Calling. Is Your Organization Ready to Face the Future?
Resistance often comes from employees who are left in uncertainty. As we move into a new decade, the pace of...
- August 29, 2019
Shaking the Vending Machine: Becoming a Trusted Advisor
Once upon a time, I was sure I’d grow up to work in a vending machine. (That’s right; I thought...
- August 20, 2019
Workforce of the Future – Workforce of the Past
We spend a lot of time focusing on the workforce of the future and our needs as a business to...
- August 15, 2019
Focusing on the Learner Experience, Not Courses
L&D professionals are often still order-takers. Employees don’t know how to do something, so organizations use training as a Band-Aid...
- August 5, 2019
Even Socrates went to the Marketplace: Soft Skills for ISDs and Other Thinkers
Like many intellectuals and creatives, we ISDs tend to be a bunch of beautiful eccentrics. That’s a great thing: our...
- July 30, 2019
Implementing Agile on a Learning and Development Team
When you think about implementing agile methodologies, do you think of IT teams? If so, you are not alone. In...
- July 18, 2019
Navigating the Challenges of Learning Innovation
It’s no surprise that innovation is a hot topic in the learning space. With new technologies, methodologies, platforms, processes, and...
- April 30, 2019
Innovation Isn’t Always Shiny
Innovation isn’t shiny – it’s about problems. When people talk to me about innovation, there is usually something shiny involved....
- April 16, 2019
Design Thinking: Risks and Rewards
With applications ranging from organizational design to product development, a design-thinking approach lies at the root of some of the...
- March 27, 2019
Digital Learning: Look Up
I am often asked to help organizations introduce digital learning. The reason they choose digital learning usually has to do...
- March 15, 2019
Good Content Is the Foundation for Content Curation
“Content is king.” We have heard this phrase many times before. With the advent of new content curation technologies in...
- February 1, 2019
If You Love Your Learners, Let Them Choose: The Case for Pull Learning
For too long, training has been synonymous with tedious WBT sessions that learners click through and forget. They won’t retain...
- January 25, 2019
Leadership Essentials: Where Digital Dependence Meets Human Connection
At the heart of leadership development is the relationship between the leader and the individuals and teams being led. Because...

