Performance Matters Blog

It was already beginning to happen. Shoppers, though they didn’t realize there was a name for it at the time,...

I have seen the future, and I want to tell you about it. For the last few years, I have...

Overnight your world has shifted. You have experienced an accelerated workforce transformation from in-person to virtual. Everyone is adjusting to...

Business innovation used to be the preserve of disruptive new players in the market and organizations, such as technology or...

For many organizations that want to migrate to a digital leadership development strategy, making the move is like breaking up...

Some of us found our way to L&D because we were happiest in the classroom, while others are here to...

eLearning is evolving. We’re in an incredible time in organizational learning. Between the collision of modern technology and the increased...

Resistance often comes from employees who are left in uncertainty. As we move into a new decade, the pace of...

Once upon a time, I was sure I’d grow up to work in a vending machine. (That’s right; I thought...

We spend a lot of time focusing on the workforce of the future and our needs as a business to...

L&D professionals are often still order-takers. Employees don’t know how to do something, so organizations use training as a Band-Aid...

Like many intellectuals and creatives, we ISDs tend to be a bunch of beautiful eccentrics. That’s a great thing: our...

When you think about implementing agile methodologies, do you think of IT teams? If so, you are not alone. In...

It’s no surprise that innovation is a hot topic in the learning space. With new technologies, methodologies, platforms, processes, and...

Innovation isn’t shiny – it’s about problems. When people talk to me about innovation, there is usually something shiny involved....

With applications ranging from organizational design to product development, a design-thinking approach lies at the root of some of the...

I am often asked to help organizations introduce digital learning. The reason they choose digital learning usually has to do...

“Content is king.” We have heard this phrase many times before. With the advent of new content curation technologies in...

For too long, training has been synonymous with tedious WBT sessions that learners click through and forget. They won’t retain...

At the heart of leadership development is the relationship between the leader and the individuals and teams being led. Because...