Performance Matters Blog
- March 29, 2021
Lessons from Listening during a Crisis
Amid all the loss we experienced in 2020, we have reasons to remain hopeful. The incredible advances in science, greater sense of community and the…
- February 17, 2021
4 Strategies for Creating a Culture of Career Growth
Creating a culture of career growth improves the odds that your workforce will be willing, ready, and able to move into the roles that you…
- February 10, 2021
Using Organizational Design and Change Methodology when Combating Vu Jàdé
Opposite of déjà vu, vu jàdé is facing a situation you have never experienced before and don't know what to do. Organizational design (OD) and…
- February 3, 2021
Using Employee Feedback to Improve Engagement and Experience
Have you ever wondered how much perceptions are aligned with reality within your organization? The most successful companies know this and they predict and mitigate…
- January 13, 2021
3 Conversations You Need to Have With Your Team
If you manage employees, you need to talk to them. That's a no brainer, right? Yet manager-employee conversations are more of a myth than a…
- December 24, 2020
8 Truths to Shape Your Success
I’ve spent the better part of the year talking and writing about resilience, personal and organizational engagement strategies, and future-proofing...
- October 2, 2020
5 Reasons Now is the Right Time to Revisit Your Listening Strategy
Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...
- May 12, 2020
Collaboration and Learning in the Flow of Work
If the recent changes to our work environments have taught us anything, it is that when being faced with a...
- April 23, 2020
Inspiring Your Workforce in Times of Crisis – The 4 Cs of Employee Engagement
Perhaps no aspect of life is more altered by COVID-19 than the labor market. After ten years of nearly uninterrupted...
- March 17, 2020
Five Considerations for Managing Personal Engagement Now
As communities around the world respond to the coronavirus pandemic, many of us are facing jobs, communities, and homes that...
- March 11, 2020
Eight Insights for Leaders if COVID-19 Requires Your Team to Work Remotely
With the growing threat of COVID-19, many organizations are asking their employees to work from home. Putting that into practice,...
- January 24, 2020
5 Facts About Career Today
With the start of a new year and a new decade, your organization is no doubt reflecting on talent attraction...
- November 21, 2019
Growth Mindset – Fostering a Learning Culture Beyond Lip Service
Growth mindset is having a moment. In fact, it’s having several moments. Carol Dweck’s seminal work, which has long advocated...
- September 20, 2019
Five Evergreen Strategies for Employee Engagement in the Future Workplace
Employee engagement is an organizational performance strategy. It’s also a highly personal equation: Every person has a unique relationship with...
- February 12, 2019
Can You Train Someone to Be More Engaged?
Spoiler alert: Not really. Engagement is an individualized equation, reflecting an employee’s personal relationship with work. There will never be...
- January 22, 2019
Employee Surveys: Does your strategy measure up?
For some organizations, measuring employee opinion and sentiment via a survey (whether it be related to engagement, culture, experience, etc.)...
- October 11, 2018
Surveys: To Pulse… Or Not to Pulse…
I straddle the worlds of employee experience surveys, learning solutions, and performance improvement resources. No matter which “hat” I’m wearing...
- October 2, 2018
Don’t Let the Tail Wag the Dog And Other Engagement Measurement Lessons
Who doesn’t love trends? Digitization of the workplace, the Internet of Things, consumerization of the employee experience, and big data are just a few phrases…
- September 13, 2018
Shifting to an “On the Job” Mentality: The key to maximizing the satisfaction of your L&D team
I have the awesome responsibility to share and evangelize how to integrate technology into training and learning experiences, using an...
- August 21, 2018
Six Vital Attributes of a Successful Internal Innovator
The challenge of unlocking innovation from within starts, first, with rethinking a significant misunderstanding we commonly hold about what it...

