Performance Matters Blog

  • October 21, 2022

With inflation rearing its ugly head, organizations all around the world are casting an extra watchful eye on their overall...

  • September 9, 2022

In our work with clients, we often use a conceptual phrase to frame the skills necessary for good leadership: competence...

  • August 26, 2022

To create a valuable and connected learning experience, it’s important to consider the range of learning types and the roles...

  • August 12, 2022

I took a 13-year time-out from my 40+-year career in autos to run a tech company. (With impeccable timing: I...

  • July 11, 2022

With so many changes taking place in the learning space, Learning & Development (L&D) can now get future ready. From...

  • July 1, 2022

Virtual reality (VR), extended reality (XR), the metaverse. Many organizations are grappling with how to use these technologies effectively. Michael...

  • June 15, 2022

Your organization has designed a new training program, and everyone is eager to see business results. You have worked with...

  • April 15, 2022

In the midst of a pandemic, social unrest, and political challenges facing our world, many are turning their attention to...

  • April 8, 2022

As Organizational Change Management (OCM) continues to evolve, key areas are trending as major focal points that practitioners and executives...

  • March 25, 2022

Automakers spend massive amounts of money and resources on supporting their franchised dealers. On the front line of that effort...

  • March 15, 2022

In an ever-changing work environment, there is increasing demand for innovation and new ways of working—whether it’s pressure from your...

  • February 11, 2022

Get clear on organizational ambiguity Ambiguity, in short, means there is room for more than one interpretation. Thanks to a...

  • January 21, 2022

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

  • January 7, 2022

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

  • December 30, 2021

Leadership & Learning Strategies for Workforce Transformation 2021 has taught us the importance of being flexible. Our traditional assumptions about...

  • October 12, 2021

Whilst the automotive world has enjoyed its history of big, glitzy global launches, there’s now a new call for interactive,...

  • July 20, 2021

Find out why automotive dealerships should embrace the power of digital retailing tools, even for the finance and insurance (F&I) portion of the sale.

  • May 11, 2021

As travel picks up again, airlines are going to need to staff up. But how will the knowledge and skills that dropped out of the…

  • October 2, 2020

Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...

  • September 23, 2020

2020 has brought unprecedented business disruption in a remarkably short period of time. COVID’s complete shutdown of markets, social unrest,...