Performance Matters Blog

Automakers spend massive amounts of money and resources on supporting their franchised dealers. On the front line of that effort...

What Is Extended Reality? Extended reality (XR) is a catch-all term for virtual reality (VR), augmented reality (AR), and mixed...

Get clear on organizational ambiguity Ambiguity, in short, means there is room for more than one interpretation. Thanks to a...

You can find transformation everywhere. From how we travel via apps, to how we cook using YouTube, and even down...

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

Back in the day, eLearning started as a way to get information out to a large audience, and it proved...

Learning and Development (L&D) professionals can sometimes find themselves in situations where their solutions fall short of the desired learner...

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

Leadership & Learning Strategies for Workforce Transformation 2021 has taught us the importance of being flexible. Our traditional assumptions about...

Virtual instructor-led training (VILT) became the go-to format as many organizations were faced with making decisions on how to move...

Virtual facilitation is here to stay and it’s critical to get it right. Read about the three critical roles for success in a virtual environment.

As the aerospace and defense workforce approaches retirement, organizations need a plan for supplementing the critical tribal knowledge learned on-the-job that will be lost.

Though the next generation of aerospace & defense workers have grown up with modern technology, how can they gain knowledge that can only be acquired…

How is the sales role changing in the automotive industry, and what implications does that have for recruitment, reward, and retention?

The challenge―you want to move to a digital learning approach for leadership development, but you are concerned about keeping human connection alive. You need something…

As travel picks up again, airlines are going to need to staff up. But how will the knowledge and skills that dropped out of the…

The financial sector is at the convergence of multiple disruptions, all of which are changing the face of learning in the industry.

As a learning practitioner, I often think about what I do in my life outside of work to learn new...

According to Training Magazine, in 2018 companies spent an average of 14% of their budgets on training outsourcing—twice what they...

Once upon a time, I was sure I’d grow up to work in a vending machine. (That’s right; I thought...