Even before the pandemic, resilience, growth, agility, and creativity were buzz words for the ideals businesses should strive toward. Now, in a post COVID-19 world, they have become necessities for survival and relevance, especially for the traditionally risk-averse financial services industry. Turning this global ship in a completely new direction in a short amount of time, has forced people to think differently about learning and to adapt quickly.

Dan Miller, Senior Vice President, and Craig Stokes, Learning Architect, discuss how learning and development is changing in the financial services sector and the need for companies to rethink their people strategies to support these seismic shifts.