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Financial Services

Ideas that power performance

Financial services is one of the most highly regulated, rapidly evolving, and competitive global industries. Disruption is only escalating. Traditional ways of working are being challenged.

It is not just about becoming a digital enterprise. Technology without a well-articulated and properly executed strategy will not create change. It is how companies will adopt, apply and adapt new ideas surrounding technologies.

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The key to success in financial services is always, and ultimately, your people.

Their knowledge, capacity, and engagement create a sustained competitive advantage. We are an expert solution partner for digital-age leadership in talent development, people capabilities and proficiency, corporate learning, learner experience and design, client experience, relationship management, and sales.

We help you create a workforce of high performers who align your organisation at all levels, deliver new innovative ideas, go beyond compliance, and compete in a global, digital market.

Turning obstacles into opportunities

Your risk-mitigation and relationship management partner

Consumers are demanding enhanced experiences, service journeys, and channels of sales and relationship management. Meanwhile, uncertainty about the future of physical locations grows. Digital-only competitors are challenging traditional revenue and operating efficiency models. Margin pressures are driving organisations to automate workflow processes and functions. 

Expanding information security, customer privacy, data, risk mitigation, and capital management regulatory compliance requirements compound the strategic complexity. These escalating pressures are converging on the evolving talent workforce and their leadership, driving them to upskill, reskill, or realign. 

For over 50 years, we have been serving financial organisations across the world. Our extensive on-the-ground local office networks assist and support strategy and mission, workforce training, development, performance management, and the always-evolving employee experience.

The challenges and opportunities in banking, insurance, investments, and merchant services grow more complex every day. With our comprehensive global industry experience, GP Strategies provides proven solutions, relevant processes, and agile veteran expertise to support your team in achieving your goals.

Our Solutions

  • Business Consulting and Organisational Development

  • Leadership Solutions

  • Learning Solutions

  • Managed Learning Services

  • Technology Implementation and Adoption

Case Studies

Explore our real-world client success stories

Business Impact
Gold
Brandon Hall
Excellence in Learning
Reduced
programme costs and simplified processes

Designing and Delivering a Workforce of the Future Programme for a Global Financial Services Company

A global financial services company is actively using automation to remove low-impact, repetitive tasks from the workforce.
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Understanding Customer-Centred Sales Culture at a Large Bank Holding Company

A leader in the financial services industry wanted to create a learning solution that would provide employees with a foundational understanding of the retail sales culture.
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Providing Hands-On Learning at a Large Bank Holding Company

A leader in the financial services industry needed to streamline their internal process for customer enquiries.
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Business Impact
2,000+ end users
Highly satisfied with training and comfortable executing job-critical tasks

Providing Training Solutions at a Major Insurance Company

A major healthcare insurer was completing multiple projects to prepare their workforce for new processes affecting healthcare, to improve efficiencies, and to lower administrative costs, all of which would majorly impact their employees.
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The learning path truly demonstrates what the team is doing to meet and enhance the customer experience and define innovative solutions to the problems we face.

Programme Participant

Insight and Innovation

Discover thought-leadership from our clients and team of experts

The Future Learning and Development (L&D) Career: How technology is shaping the skills needed

Whether you are a Technophile who seeks out every new gadget out there or a Luddite who fiercely opposes them, the fact that technology is changing the way we live and work is undeniable. This is especially true for careers, Listen to this podcast to hear how technology is changing and paving the way for the Learning and Development (L&D) field.

Future Workplace: Viability of Virtual and Augmented Reality for Business and Learning Professionals

Virtual reality (VR) and augmented reality (AR) have evolved over the past couple of years and have become more accessible for business and learning, both technologically and financially. Often voiced in the same breath, VR and AR are two different…

How L&D Is Changing in Financial Services

The digital age has greatly affected the ways Learning & Development (L&D) has served employees over the past decade. The advancement of virtual learning, modern learning, and the focus on learner experience has never been greater. Then came COVID-19, accelerating…

The New Learning Organisation: Building a Virtual Training Practice

Now that working and learning virtually is continuing longer than originally expected, leaders need to develop a new virtual training strategy, one that extends beyond simple conversions and considers shifting the entire virtual strategy from a mode of surviving to thriving.